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Support Product and Parts Obsolescence
     
    Introduction

As a purveyor of "trailing-edge products", it is quite common for parts used in Rastergraf products to have fallen out of production. However, Rastergraf maintains an adequate stock of parts. When out of stock, it can obtain additional parts from its qualified and reliable third-party suppliers and brokers.

Rastergraf is still able to produce many of its older products. Thus, while they may no longer appear on the Rastergraf website, please contact us before deciding that they are gone forever.

Please review the Repair Policy for 34020-based Graphics Boards for detailed information about the Peritek 34020-based graphics boards.

Also, please note:

1. Due to the ever-changing state of the supplier markets, Rastergraf CAN NOT guarantee how long we will be able to repair or manufacture any product.

2. If you have long term requirements, please contact us so that we can discuss how best to meet your needs.

3. Rastergraf (and Peritek) boards have proven very reliable in the field. However, as they age, more fallout will occur. Depending upon how critical these boards are to your or your customer's application, and how long these boards are expected to remain in operation, we strongly recommend you inquire about the availability of suitable spares.

4. Software support for some boards may be minimal. Old software will not be upgraded to new operating system releases. Please contact Rastergraf for more information.

 

Note about VCL-V and VCL-M

        Due to software support issues, the VCL-V and VCL-M are not available for new designs.

 

 

     
     

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